Shipping policy

Shipping Policy for Latin Roots Records 

Thank you for choosing our second-hand record shop. We are committed to ensuring that your rare finds and favorite classics reach you in the best condition possible. Please read our shipping policy carefully to understand how we handle the delivery of your purchased items.

Processing Time

Orders are typically processed within 1-3 business days. Processing time includes checking, packing, and sending your orders to the post-office. After processing, the tracking number will be provided to you via email. Please note, processing time does not include weekends or holidays.

Shipping Methods and Costs

Please see below all details regarding cost to the United Kingdom, Europe and International. 

Collection 

We offer the option to collect all records from SE19 South London or from EC4R in the City of London, please select this option at checkout and you will be contacted to arrange collection. 

Postage

Below is a breakdown of postage costs, which will be added to your order on checkout.

For customer within the United Kingdom

12" / LP VINYL*

  • 1 - 5 records: £4.50 Royal Mail Tracked 24
  • 6 - 12 Records: £9.50 Royal Mail Tracked 24
  • 12+ records: £13.50 Royal Mail Tracked and Signed 24.

*A double LP counts as two records, a triple LP as three records, etc.

7" VINYL*

  • 1 - 3 records: £2.50 Royal Mail First Class or £3.95 Royal Mail Signed For (First Class).
  • 4 - 10 records: £5.50 Royal Mail First Class or £6.50 Royal Mail Signed For (First Class).
  • 10+ records: £12.50 Royal Mail 48 (trackable and signed for).

For customers within the European Union - all records will be sent via Tracked and Signed.

  • 1 record: £10.50 Royal Mail Tracked and Signed
  • 2 - 10 Records: £18.50 Royal Mail Tracked and Signed 
  • 10-30 records: £42.00 Royal Mail Tracked and Signed.

For International customers - all records will be sent via Tracked and Signed.

  • 1 record: £17.50 Royal Mail Tracked and Signed
  • 2 - 5 Records: £28.00 Royal Mail Tracked and Signed 
  • 6 - 12 Records: £39.00 Royal Mail Tracked and Signed
  • 13 - 30 records: £54.00 Royal Mail Tracked and Signed.

*Costs of posting 7" records together with LP / 12" records are based on combined weight and will be calculated on checkout.

Packaging

All records are carefully packaged to prevent damage during transit. We use sturdy mailers designed specifically for shipping records, with additional padding material to ensure your records arrive in the condition they were in when they left our shop.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Note that we are not responsible for damages incurred during transit for uninsured shipments.

Tracking Your Order

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). 

Questions

If you have any questions about our shipping policy or your order, please contact us at info@latinrootsrecords.com 

We are here to help and ensure that your experience is seamless and satisfying.